Contacts: no more phantom "next step" after a campaign has finished

We fixed an issue where the Next Step column in your Contacts table could show another action, usually Message, even after that contact had already completed their campaign sequence.

When this happened

This could happen when:

• The contact had completed every step in the campaign
• Their activity timeline already showed Completed
• Something happened afterwards, such as the contact replying to your last message

The Next Step column could then show an icon and action again, making it look like another campaign message was still waiting to be sent.

This affected both already-connected and not-connected campaign paths.

What changed

Once a contact’s campaign flow is Completed or Stopped, the Next Step column now stays empty, even if something happens afterwards, including a reply.

Nothing was actually being sent incorrectly.

Your campaign sequence was already stopping as expected. This was only a display issue in the Contacts table.