Unified Inbox: Faster, Smoother, and More Consistent

We’ve shipped a round of improvements to the Unified Inbox, making it quicker to open, smoother to scroll through, and more consistent across the board. Here’s what changed:

Speed and smoothness

• Scrolling through long conversation lists is now smooth even with hundreds of conversations loaded. So conversations render as you scroll near them instead of all at once.
• Opening a single conversation from a shared link or a contact’s side panel is faster, especially for teams with several connected accounts.
• Busy threads with lots of messages stay responsive as you read and reply.
• Actions like muting, archiving, marking unread, and sending register more quickly.
• Returning to your inbox or a conversation no longer reloads from scratch every time.

Team inboxes

• Conversations are now fetched in a single pass and shown newest-first across everyone, instead of gathered teammate-by-teammate.
• Only the conversations actually on screen are fully prepared, so the list is ready sooner regardless of team size.
• The Unread tab now fetches only your unread conversations directly, so it stays full and quick to open.

Bug fixes

• Smart labels like “Hot lead” or “Awaiting reply” no longer flicker when you switch between All and Unread or change filters.
• The inbox no longer shows just a handful of conversations when many more exist — it now keeps loading more as you scroll, even when a page of results is mostly filtered out by your visibility settings.
• Conversations are now matched to the contact on their own account, so they show the right name, photo, and labels — and are no longer hidden by a teammate’s matching contact.
• Labels added to a shared conversation now stick for the whole team, not just for you.

New Message search now respects “Show only contacts”

• With Show only contacts on, the New Message search now shows only your contacts and hides the All / LinkedIn tabs — so you can no longer start a conversation that wouldn’t appear in your inbox.
• Turn the setting off to search all your LinkedIn connections again.

Nothing to set up — just open your inbox!