At Botdog, protecting our users' data and maintaining the integrity of our platform are top priorities. We have implemented comprehensive security measures and adhere to industry best practices to safeguard your information. This page provides an overview of our robust security framework and compliance commitments.
Secure Cloud Foundation
Botdog's services are built on the reliable and secure infrastructure provided by Amazon Web Services (AWS). AWS offers a suite of advanced security features and maintains compliance with a wide range of industry standards. Visit the AWS website to learn more about their security practices.
Data Center Resilience
Our systems are hosted in highly secure AWS data centers located in the USA. These world-class facilities employ multi-layered physical security controls, redundant power and network systems, and advanced environmental monitoring to ensure the safety and availability of your data.
Encrypted Data Transmission
We enforce the use of strong encryption protocols for all data transmitted between your devices and our servers. By utilizing HTTPS/TLS, we protect your information from unauthorized interception and tampering during transit.
Continuous Security Monitoring
Our dedicated security team constantly monitors our systems for potential vulnerabilities and anomalies. We employ automated tools and manual reviews to identify and address any security issues promptly. Regular security audits and penetration testing are conducted to validate the effectiveness of our controls.
Strict Access Controls
Access to production systems and sensitive data is tightly restricted to a limited number of authorized personnel. We follow the principle of least privilege, granting access only to those who require it to perform their duties. Strong authentication mechanisms, such as multi-factor authentication, are enforced for all privileged access.
Secure Application Architecture
Botdog's application architecture is designed with security in mind. We implement strict segregation between different components, such as separating database instances from application servers. Our development team follows secure coding practices and regularly undergoes security training to minimize the risk of vulnerabilities.
Data Deletion and Retention
If you decide to close your Botdog account, we will promptly disable your access to the platform and securely delete all associated data in accordance with our data retention policy. We retain certain information for legal and regulatory purposes, as required by applicable laws.
Robust Data Backup and Recovery
To ensure the availability and integrity of your data, we maintain regular backups using secure and encrypted storage mechanisms. Our disaster recovery procedures are regularly tested to validate the effectiveness of our data restoration capabilities.
Third-Party Security Assessments
We engage reputable third-party security firms to conduct periodic assessments of our security posture. These assessments include vulnerability scans, penetration testing, and compliance audits. We promptly address any findings to continuously improve our security controls.
Secure Payment Processing
All payment transactions on the Botdog platform are handled securely by our trusted payment processing partner, Stripe. As a PCI DSS Level 1 certified provider, Stripe ensures the highest level of security for your payment information. Botdog does not store or process any payment card data directly.
If you have any questions or concerns about Botdog's security measures or compliance efforts, please don't hesitate to reach out to our dedicated security team at [trust@botdog.co](mailto:trust@botdog.co). We are here to assist you and provide the information you need to feel confident in the security of your data on our platform.
